mnl77's Privacy Policy

mnl77 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how mnl77 collects your personal information, the purposes for which it is used, who it is shared with, and the steps taken to protect your data.

By using this website or registering for our services, you agree to the terms described in this policy. We may update this policy from time to time, and any changes will be published on this page. We recommend reviewing this page regularly.

This policy applies to all individuals who:

• Visit the mnl77 website
• Create an account on the platform and use our services
• Contact us through any channel
• Participate in our promotional activities

Our services are only for individuals aged 21 or older. We do not knowingly collect information from minors.

When you register with mnl77 or use our services, you voluntarily provide the following information:

3.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID card or passport number (where applicable)
• Address

3.2 Contact Information

• Mobile number
• Email address

3.3 Financial Information

• Mobile banking account details (bKash, Nagad, Rocket, Upay)
• Transaction history and amounts
• Deposit and withdrawal records

When you use our platform, certain information is collected automatically:

4.1 Device & Technical Information

• IP address and device identifier
• Browser type and version
• Operating system
• Pages visited and click data

4.2 Cookies & Tracking Information

We use cookies and similar technologies to improve your experience, remember your preferences, and maintain service quality. You can disable cookies through your browser settings, though this may limit some features.

In some cases, information may also be received from the following sources:

• Payment processors (for transaction verification)
• Identity verification services (as part of the KYC process)
• Fraud prevention and risk assessment services

mnl77 uses your information for the following purposes:

6.1 Account Management & Service Delivery

• Creating and verifying your account
• Providing gaming services and betting features
• Processing deposits and withdrawals
• Providing bonuses and promotional benefits

6.2 Security & Compliance

• Preventing fraud and money laundering
• Age verification and responsible gaming assurance
• Protecting account security
• Complying with applicable regulations

6.3 Customer Support & Communication

• Providing support via 24/7 live chat and email
• Resolving technical issues
• Sending important service-related notifications
• Informing you of policy changes

6.4 Service Improvement

• Analysing and improving the user experience
• Monitoring platform performance
• Planning new services and features

With your consent, we may send you promotional offers, bonus notifications, and service updates. You may contact us at any time to request that you stop receiving marketing messages. However, important service-related notifications cannot be stopped, as they are essential to the functioning of your account.

mnl77 does not sell your personal information. We may share information with third parties only in the following limited circumstances:

8.1 Service Providers

Information may be shared with trusted organisations that provide services on our behalf — such as payment processors (bKash, Nagad, Rocket, Upay), technology providers, and customer support providers. These organisations may only use the information for specified purposes and are contractually bound to maintain confidentiality.

8.2 Legal Obligations

We may be required to disclose necessary information in response to a legal requirement, court order, or lawful request from a government authority.

8.3 Security & Fraud Prevention

Relevant information may be shared with security agencies to prevent fraud, deception, or other unlawful activities.

To operate our services, data may be stored on servers located in various countries. Wherever data is transferred, we ensure that the security standards described in this policy are maintained.

mnl77 uses industry-standard technology to protect your data. The key components of our security framework are:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption, protecting your information from unauthorised access.
• Secure Server Infrastructure: Our servers are kept secure through firewalls, intrusion detection systems, and regular security testing.
• Access Controls: Only authorised personnel may access user data, and only for specific, defined purposes.
• Regular Security Audits: The security of our systems is regularly reviewed and tested.

The security of your account is partly in your own hands. We ask that you:

• Use a strong, unique password
• Do not share your login details with anyone
• Notify us immediately if you notice any suspicious activity
• Log out of your account after using a public device

We retain your information only for as long as necessary. Generally:

• Active account data is retained for the duration of the service
• Information required to fulfil legal obligations is kept for the specified period
• Transaction records after account closure are retained in accordance with applicable regulations
• Information that is no longer needed is securely deleted

As a mnl77 user, you have the following rights:

13.1 Right to Access

You may request to view the information we hold about you at any time. We will provide this information within a reasonable timeframe.

13.2 Right to Rectification

If any information in your account is incorrect or incomplete, you may contact us to request a correction.

13.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

13.4 Right to Restrict Processing

You may request that the processing of your information be restricted in certain circumstances. In such cases, we will retain the data but not use it for other purposes.

13.5 Right to Withdraw Consent

Where the processing of your information is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.

To exercise any of your rights, please contact us. After verifying your identity, we will process your request as promptly as possible. You can reach us via live chat support or email.

Our website uses different types of cookies:

• Essential Cookies: Required for the basic functionality of the website, such as session management and security.
• Functional Cookies: Remember your preferences and provide a personalized experience.
• Analytics Cookies: Used to analyze website usage and improve our services.

You can manage cookies at any time through your browser settings.

We may monitor user gaming activity to ensure responsible gaming. This monitoring is for the protection of users — to identify potentially problematic gaming behavior and to provide assistance when needed. This information is never used for marketing or sold to third parties.

mnl77's services are only for individuals aged 21 or above. We do not knowingly collect any personal information from minors. If we receive any information that belongs to a minor, we will immediately delete it and close the associated account.

We may update this privacy policy from time to time. For significant changes, we will notify you by email or through the platform. Continued use of the platform after changes will indicate that you have agreed to the new policy.

Our platform may contain links to other websites. Those websites have their own privacy policies, and mnl77 is not responsible for them. You are advised to read the privacy policy of any third-party site before visiting it.